Check out my Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
All of our resources are instantly available World Wide!
As all of our resources are digital downloads, no physical item will be shipped to you. You will get access to a digital file for you to print as often as you need for you and your students.
Returns
Do you offer returns?
At The Young Educator, we offer all our teaching resources as digital downloads, which means once you’ve downloaded a file, we’re unable to accept returns. For this reason, all sales are final and non-refundable.
That said, we want to make sure you’re happy with your purchase! If something isn’t right, we’re here to help, and in some cases, we can offer a refund. Refund requests must be submitted within 7 days of your purchase, and we’ll review each request individually.
Refunds may be given for the following reasons:
If the file is damaged or missing content (like a preview image instead of the full resource).
If the product description or preview doesn't match what’s included in the resource (for example, claiming the file is editable when it’s not).
If you can’t access the resource because the technical requirements weren’t listed (e.g., the file is a PowerPoint but isn’t mentioned in the description).
If you accidentally buy the same resource twice (for example, purchasing the same item in both a bundle and separately).
If any of these apply to your purchase, feel free to reach out! Just include the name of the resource, a quick note about what’s wrong, and any details or screenshots you can share. We’re happy to sort it out for you!
General
I have an idea for a resource, can you make it for me?
I love being inspired by the classrooms of other teachers - Please check out my Resource Request Form and give me your details there! I will be in contact if it's something I can do.
Can you customise a resource for me?
If you require adjustments to a resource I have already created, send me an email to theyoungeducator2@gmail.com and i'd be happy to discuss with you.
I have a question for you Ally!
Please send me an email over at theyoungeducator2@gmail.com and i'd be happy to chat with you!